In this case study of Joos, an international phone charging distributor, you'll learn how the company leverages Copilot for Microsoft 365 to help it collaborate and communicate more effectively across time zones and handle other time-consuming tasks.
How does Joos use Copilot for Microsoft 365?
Joos has integrated Copilot for Microsoft 365 to streamline meetings, optimize presentations, and improve communication across time zones. The tool helps generate meeting recaps with notes and action items, allowing the team to structure meetings more effectively. Additionally, it aids in creating branded sales pitches and facilitates quick email drafting, enhancing overall efficiency.
What challenges does Joos face with global expansion?
Joos faces challenges related to time zone differences, with team members being up to 13 hours apart, and language barriers, particularly between English and Chinese. These issues necessitate detailed meeting notes and translations, which were previously time-consuming and often inaccurate. Copilot has helped address these challenges by providing automatic translations and summarizing meeting notes.
What benefits has Joos experienced from using Copilot?
Since implementing Copilot, Joos has seen significant improvements in team collaboration and efficiency. The tool has reduced the time spent on creating custom sales pitches and onboarding materials, allowing employees to focus on more strategic tasks. Additionally, it has enabled faster email responses and more personalized interactions with customers, ultimately supporting Joos's expansion efforts in North America and Europe.